Details: Navajo Express is a leader in long-haul and dedicated transportation. With a network of 1,000 trucks, and 800 Navajo Logistics alliance carriers, we are able to provide the refrigerated and dry goods industries with unparalleled customer service. Our team of experienced professionals is available 24 hours a day, 7 days a week to assist with equipment capacity and visibility of shipments. Customer service and on-time performance are hallmark at Navajo Express for all of our service-sensitive transportation partners. The role of the Area Load Planner is to obtain and coordinate business from customers, maximize revenue and utilization of equipment and to ensure a high level of service and cost effective movement of goods for the customer. The environment is fast paced with constantly changing demands and requires on-going attention to customer requirements, balancing of tendered loads with available equipment, and real time communication of service issues with shippers and receivers. The position requires making decision which impact profitability on a constant basis with minimal review and requires a broad range of knowledge of preferred lanes, rates, and equipment availability. Quality sales and customer service skills are required in obtaining business and maintaining relationships with customers.Responsibilities:• Maximize profitability and utilization of equipment by obtaining the highest revenue producing loads within company lane constraints and minimizing deadhead miles.• Communicate with regular customers frequently to obtain business and select loads that fit the company profitability profiles. Interact with the Sales Department for optimum load selection and communicate any potential new business opportunities from existing or new customers.• Maintain communication with Driver Managers and Agents throughout the company to ensure quality customer service and driver productivity by understanding driver availability, hours of service issues, special requests or any driver constraints such as inability to assist in loading or unloading, or hazardous material issues• Provide customers with load tracking with EDI, internet, or manually whenever it is requested. Communicate load status to customers immediately when service issues arise and keep customers informed of any changes as they occur.• Manage and maintain trailer pools in all areas of responsibility and adjust pools as necessary to provide maximum trailer utilization. • Manage and dispatch local fleet operations in any areas they are present. Ensure that drivers are monitored and that customer service is provided on any local delivery needs and on all dedicated business.

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