Details: Category: Lead Logistics Solutions Shift: If applicable. FLSA: Exempt The Solution Consultant is responsible managing customer engagements from initial customer contact, business solutions design and commercial finalization, through handover to implementation. The main function is the development and coordination of K+N’s responses to customer requests for information, proposals and business cases for integrated supply chain solutions comprised of transportation, warehousing and order fulfilment solutions. The solutions consultant works directly with business development resources, internal functional teams (Operations, Procurement, Customer Service, etc), corporate IT and support resources, and external partner organizations to translate customer requirements into viable operational and technical solutions for KN Integrated Logistics customers. Duties and Responsibilities:•Support Sales organization in presenting the solution to the customer through proposals, conference calls and presentations.•Read and comprehend customer RFP/Q/I’s to identify solution requirements and additional data and informational requirement for the development of business cases and customer proposals•Participate in opportunity validation and qualification including bidder’s conference, customer meetings and site visits to establish customer requirements.•Drive internal Go-No-Go process involving the right decision makers according to the defined work procedures•Drive internal and external value assessment workshops aiming at the identification of customer requirements, pain points, win themes and the customer specific value proposition•Develop proposal responses and content for use in formal customer proposals including, but not limited to, operating model, process flow diagrams, cost reduction opportunities and technical enablers •Develop and coordinate pricing /costing reviews, providing a solid overview of the relevant information for the pricing process/decision e.g. size, volume, headcount, investment breakdown, contract length, payment terms•Structured transition of solution knowledge to Implementation and Business Management and support during implementation of new business.•Demonstrated subject matter expertise in the areas of:oTransportation Management:?Familiarity with domestic and international transportation ?Identifying requirements for transportation and associated enablers as input into customer solutions and proposals?Interface into internal and external resources required to validate Transportation Solution requirements including LSP Contract Management, Tariff Management, Transportation Scheduling, Invoice Control / Audit, Freight Payment, & Processing.oWarehouse Management:?Familiarity with design warehouse layouts to optimize storage utilization through inventory analysis and assessment of storage applications including cost/benefit (ROI) analysis or coordinate warehouse design provided by internal/external subject matter experts in case of more complex solutions.?Familiarity with warehouse processes to optimize labor and equipment requirements using work measurement (engineered labor standards) methodologies or coordinate warehouse processes provided by subject matter experts in case of more complex solutions.Requirements:•At least 10-15 years professional experience, Business Solutions Mindset; Ability to translate customer requirements into business solutions and associated dependencies and enablers•Broad understanding of Supply Chain management and developing and managing carrier / LSP relationships and operational capabilities inclusive of; Understanding of Logistics Service Provider pricing structures, exposure to LSP pricing and contract negotiations, knowledge of freight forwarding and mulit mode operations and challenges•Knowledge of TMS system capabilities is an asset•Strong understanding of supply chain management and logistics business processes. •Able to be meet objectives without direct supervision and make sound decisions in an autonomous environment.•Strong working knowledge in project management with demonstrable project/ customer-focused accomplishments. •Excellent communication and facilitation skills, both one-on-one and in groups. Ability to analyze and effectively communicate with external customers / clients.•Ability to work effectively and flexibly in a virtual team environment, in both team member and team leader roles
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