Details: Updike Distribution Logistics, LLC (UDL) is an asset-based, third party logistics provider offering a full assortment of supply-chain management solutions, including warehousing, transportation, and other value-added services. As a proven, committed partner, UDL has established itself in the industry by creating cost-effective solutions accompanied by unparalleled service. UDL is built on the concepts of service, communication, commitment, and execution as the bedrock of long-term customer relationships.Updike Distribution Logistics offers competitive wages, affordable health insurance benefits for our employees (including medical, dental, vision, and life), 401K plan, paid vacation and holidays and the opportunity to work in an exciting and challenging environment with opportunity for growth. To learn more about our company please visit our website at www.updikedl.com. We are currently seeking an energetic, self-motivated, customer-service oriented Operations Manager to lead our Ontario, CA team. Read below for a complete job description for the Operations Manager position:Summary of Position with General Responsibilities:The Operations Manager is responsible for managing the operation, including customer service, labor scheduling, supervision, and proper utilization of space, equipment and manpower. This individual is accountable for the safe, efficient, and economical operation of the warehouse in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping, budgeting, and inventory control. The Operations Manager is tasked with continually focusing on the improvement of processes to make certain customer needs are being met for high quality, cost effective logistics services. Essential Job Functions of the Operations Manager: Ensure the operation exceeds customer expectations for service and responsivenessManage, motivate and develop direct reports according to company policies and employment lawsManage costs, overheads and all factors affecting the profitability performance of the warehouseMaintain customer inventories to ensure 100% accuracy at all timesManage and maintain adherence to customer standard operating procedures and organizational guidelines to allow the accurate, timely, and safe handling of goodsManage the periodic maintenance of all equipment, fixtures and fabric on warehouse premisesDevelop and direct programs to ensure the efficient and cost effective operation and utilization of the warehouseDirect personnel to act in accordance with corporate mission and corporate goalsDevelop space utilization plans to meet cost and service standardsAttend meetings and contribute to company strategy and policy-making as required Liaise with and utilize support from suppliers, merchandisers and other partners as requiredLiaise with external agencies and authorities as necessary (fire services, police, health and safety inspectors, etc.)Communicate space availability to the director of operations and/or senior managementDevelop and maintain a productive work team through training and professional developmentBasic Qualifications:Broad knowledge of warehouse operationsEffective oral and written communication skills at all levels regarding supervision, counseling and disciplineStrong leadership and management skillsAbility to effectively prioritize and delegate workProficient with computersForklift certifiedAbility to read and interpret documents such as safety rules, operating procedures, and maintenance instructionsAbility to write routine reports and correspondence and ability to speak effectively before groups of customers or employees of an organizationAdditional Desirable Qualifications Skills and Knowledge:Bachelor’s degree strongly preferred, not requiredEducation and/or Experience:At least 5 years of experience managing within a warehouse environmentHigh school diplomaPhysical Demands:While performing the duties of this job, the Operations Manager is regularly required for extended periods of time to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, controls and office equipment. The Operations Manager frequently is required to talk and hear. He/She is occasionally required to reach with hands and arms and stoop, kneel or crouch. The Operations Manager may be required to lift and pull inventory from shelves (up to 50 pounds with a group lift of up to 70 pounds), climb ladders and use forklift machines. Must wear goggles, gloves and vest when required.Work Environment:The Operations Manager must be able to work in a team-oriented, fast-paced environment. Position requires working in varying weather conditions.
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