Details: About The Role The Regional Load Planner is responsible for direct customer service/support and coordinating the resources [loads, drivers, assets] of our day-to-day operations for the terminal. This includes monitoring customer load boards, EDI, freight tenders, solicitation, scheduling and capacity planning. Assuring process quality & customer service for the region as well as fleet safety performance is vital. This position facilitates communication between customer service, logistics, traffic, compliance and personnel departments at Corporate Headquarters. In this role you will respond to customer requests for proposals, solicit new business, resolve customer service and quality control issues , review and assist the Terminal Manager in a variety of Operational initatives and programs. The Regional Load Planner has independent and discretionary judgment when working with clients, vendors and staff.Reasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Promote Tandem’s corporate Quality & Customer Service programs. Manage, develop, and maintain Tandem’s Traffic/Operations for the Region. Oversee and coordinate with the Tandem Logistics team on opportunities in the Region. Work with Director of Sales & Customer Service to address issues and deliver solutions. Coordinate with Corporate Safety on accident and cargo claims initiated through the terminal. Present both written and verbal communications to various management tiers including the Executive Committee. Other duties as may be necessary to provide superior service to our customers and support to our drivers. About the BenefitsTandem offers a competitive salary (commensurate with experience), great benefits including Blue Cross Blue Shield comprehensive medical, prescription drug, dental, and optical insurance, company matching contribution on 401(k), and a casual but professional work environment. This position also offers a strong potential for growth based on performance and ability to deliver results. Please visit our web site at www.tand.com and learn more about our successful and family oriented company.About The Company Tandem Transport Corp. is a for-hire motor carrier operating 300+ flatbed tractor/trailers. Our major commodity hauled is building materials along with various types of steel and other products. Tandem and affiliated companies have been in business since 1945. Our corporate office is in Michigan City, IN with terminals located in Gaylord, MI, St. Louis, MI, Vanlue, OH, Chattanooga, TN and Savannah, GA. Our tractors and trailers are late-modeled and state-of-the-art. We are large enough to offer a great working environment, benefits, and competitive pay, but small enough to know our employees by name. We are family owned, operated and family oriented.

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